Feature Update: Quick Reordering Made Easy!

You asked and we delivered!

Introducing Quick Reordering: repeatedly order the same products for your business at the click of a button.

No more adding your commonly ordered items to your cart one by one!

If you have a set of items that you order consistently week over week, simply click the reorder button below your previous order to have the same set of products delivered to your location.

 

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How to Use the Quick Reordering Feature: 

1. View your Orders 

  • At the top of your mobile screen is a section detailing current pending orders.
  • If you do not have any active orders this will be displayed as “View my Orders”

  • Click this button to view your order history

 

2. Select your Order 

  • Navigate to the specific order that you would like to reorder

  • View order details to ensure this is the correct order

 

3. Click "Reorder"

  • Clicking the reorder button starts a new cart to this specified supplier, filled with your previous orders goods and quantities.

 

4. Order Adjustments (optional) 

  • View your new cart to see the in-stock items which were automatically added.
  • If your requested item is unavailable, it will not be added to your cart; please select an alternate comparable product.
  • If you have difficulty with this step please don’t hesitate to reach out to our support team.

 

5. Checkout 

  • Once you’ve reviewed your order, and added any extra required products, hit checkout as normal to select a delivery day and time.

 

6. Relax

  • Knowing you've just saved precious minutes with the click of a button!

 

Look for this feature to be rolled out to our webstore in the coming weeks!

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If you have any additional questions regarding the quick reordering feature, please don’t hesitate to reach out to our support team via web [https://chefhero.com], email [support@chefhero.com], phone [647-930-0210], or in-app chat.