Food Safety Center

 
 

We believe food safety should be top of mind for any business owner. Any time there's news in the food safety space, we'll post updates here related to any and all of our suppliers for any public alerts concerning recalls, food safety, and other issues relevant to you, your business, and your customers.

For non-safety related, but important market updates, visit chefhero.com/alert


June. 28, 2019
Chicago

Papaya Advisory, ChefHero Suppliers Unaffected

Update Regarding Mexican Papaya, Salmonella Outbreak in the Northeast

NOTICE: We are aware of and closely monitoring the advisory listed by the CDC and U.S. Federal Drug and Food Administration.

At this time, Mexican Papaya products sourced through ChefHero supply partners are not believed to be impacted

CDC, public health and regulatory officials in several states, and the U.S. Food and Drug Administration are investigating a multistate outbreak of Salmonella Uganda infections linked to whole, fresh papayas imported from Mexico and sold in Connecticut, Massachusetts, New Jersey, New York, Pennsylvania, and Rhode Island.

The FDA strongly advises importers, suppliers, and distributors, as well as restaurants, retailers and other food service providers from all states to hold whole, fresh papayas imported from Mexico. Chefhero has placed a hold on selling Papayas sourced from Mexico until further notice.

Where is the affected product from? 

All affected product is only coming from papayas grown in Mexico. Green papaya and papaya imported from any other country are not affected.


What should I do? 

We advise that if you have mexican papaya sourced from any distributor you hold them and refrain from selling to customers.

For all updates, we recommend checking the CDC and U.S. Food and Drug Administration website for the most up to date information, or checking back at this page where we will post updates as we receive them.

- Nilam Trivedi Desai,
 ChefHero Vendor Success Manager

 

Jan. 21, 2019
Canada

Canada Herb Red Chilis - Recalled issued due to possible Salmonella contamination

As of Jan. 20, 2019, the CFIA has issued a recall of Canada Herb brand Red Chilis due to Salmonella, affecting all product up sold up to and including Jan. 20th. Consumers should not consume, store, or otherwise distribute this product. As of today, there have been no illnesses reported as a result of this product.

Any ChefHero customers that could possibly be affected by this recall have been notified. As a precaution, we have removed any product that could possibly be affected by this recall from our store— as details are vague regarding lot and serial numbers, we have opted for a conservative approach in handling this recall.

We are carefully monitoring the situation involving the recall and will post more updates here as they are provided to us.

For advice on how to check your own supplies, visit the following link:

CFIA Official Statement

 

Dec. 18, 2018
Canada, United States

Cauliflower / Lettuce Update

We are carefully monitoring the situation involving the recall issued by the CFIA and Adams Bros. Farming involving cauliflower, red leaf lettuce and green leaf lettuce with regards to concerns about E.Coli.

As of today, no suppliers that work with ChefHero in Canada or the United States are affected by this recall, having not sourced products from the Adams Bros. brand. We will continue to advise should any additional updates be made available.

For advice on how to check your own supplies, visit the following links:

CFIA Official Statement
Food Safety News Article (Including Carton Tag Numbers)

 

Nov. 20, 2018
Canada, United States

 
 

Romaine Lettuce Update - Nov. 20, 2018, 6:05pm EST

UPDATED: Nov. 22, 2018, 6:18pm EST

We are aware of and closely monitoring the advisory listed by the CDC and Public Health Canada.

At this time, romaine lettuce products sourced through ChefHero supply partners are not believed to be impacted. 

Due to recent concerns expressed in the United States and Canada surrounding romaine lettuce products and possible food safety issues affecting products grown in Salinas, California, we are in continual contact with our supply partners to assess impacts to your business.  

Where is the affected product from? 

While reports are still coming in, all illnesses that have been reported have been traced back to products originating in Salinas, California due to produce transition season.

As the growing season has transitioned to Yuma, Arizona as of Nov. 12th, products currently sourced from our suppliers and currently in our marketplace should not be included in the impacted regions.

What should I do? 

We are advising that if you have inventory of romaine products from any suppliers, affiliated with ChefHero or otherwise, received before Nov. 12th that you dispose of these products. 

I need romaine lettuce. What can I do? 

We advise you to exercise your own judgment and comfort as this is a developing situation and details surrounding the illnesses are still forthcoming from governmental agencies. We’ve shared an advisory regarding substitutions in our Market Pricing Alert section.

For all updates, we recommend checking our food safety portal, the Government of Canada Public Health Portal and the CDC website for the most up to date information. 

Market Price Updates

With the developing situation regarding concerns around Romaine Lettuce, market prices of substitute products are expected to rise drastically in the coming weeks due to increased demand.

Based on market projections, ChefHero recommends substituting Green / Curly Kale whenever possible on your menu. Prices for kale are expected to remain stable.

For additional details regarding pricing and recommendations, check out our market pricing alerts page.

- Brody Slacer
ChefHero Head of Vendor Success

 

Sept. 22, 2018
Ontario, Canada

 

Spicy Microgreens Recall Update

Recently the CFIA expanded their recall notice to include additional microgreen products as part of the listeria-related recall. Please note that while this is a similar recall, the products affected by this new recall are new package sizes and varieties.

ChefHero has confirmed with our supplier partners that no items shipped or stored in their facilities were included in the expanded product recall statement affecting Greenbelt Microgreens, or products included in the original recall notice.

We will continue to monitor this situation and update you should any new developments arise. 

Concerned business owners should check any suspect products for UPCs containing the codes 8 90082 00046 9, 8 90082 00069 8, or 8 90082 00016 2.

For a full explanation, you can read more from the CFIA here


Aug. 29, 2018
Ontario, Canada

 

Update RE: Spicy Microgreens - All Clear

ChefHero has confirmed with our supplier partners that no items shipped or stored in their facilities were included in the product recall statement currently affecting Greenbelt Microgreens. 

We will continue to monitor this situation and update you should any new developments arise. 

Read more from the CFIA here

 
 

This information is provided for educational purposes. If you have any concerns regarding any of the information published on this page, please reach out to our team and locate the original source documentation surrounding official warnings.


Glossary of Terms / References

Act of God – When there is a severe shortage in supply vs demand for a commodity produce item. Usually because of severe weather conditions, drought, hurricane’s, storms, freezing or anything else that may severely affect product loss and unavailability