Expected Delays during TIFF
(Toronto International Film Festival)

TIFF (the Toronto International Film Festival) is once again upon us. As many of you are aware, TIFF brings festival Road Closures and increased traffic throughout the Toronto downtown core, which can affect delivery times.

Please be advised that from Sept. 6 to 10, some customers in the downtown core may experience delays due to the following road closures:

  • John St closed from King St W to Wellington St W Thursday, September 6, 2018 5:00am to Monday, September 10, 2018 5:00am

  • King St W closed from Peter St to University Ave Thursday, September 6, 2018 5:00am to Monday, September 10, 2018 5:00am

  • Simcoe St closed from King St W to Wellington St W Thursday, September 6, 2018 5:00am to Monday, September 10, 2018 5:00am

During this period, our support team may not be able to provide accurate Estimated Times of Arrival for your orders. Though we cannot ever guarantee delivery times, we recommend planning for possible delays that may occur between Sept 6-10, 2019.

Should you have any questions or concerns, our support team is always available 8:00am-12:00am via live chat, email support@chefhero.com, or by Phone 8:00am to 12:00am daily (EST) at 647-930-0210 (Toll Free: +1 833-327-2875). 

Thank you for your understanding and cooperation. 

Happy TIFF! 

Spencer Fisher
Assistant Manager, Customer Success, ChefHero